Subscriptions & Billing

Log in and go to Account → Subscription overview, then choose Cancel your subscription. You'll keep full access until the end of the period you've already paid for, and you won't be charged again. If you change your mind before then, choose Keep your subscription on the same page. If you have a Family plan, the people you've shared it with lose access on the same date.

Log in and go to Account → Subscription overview. Under Payment information, choose Update next to your payment method. This opens our secure payment provider, Stripe, where you can add or change your card. We never see or store your full card number. If a payment has failed, you'll see a notice on the site with a button to update your card, and you keep access while we retry the payment.

Log in and go to Account → Billing history. It lists every payment with the date, plan, service period and amount, plus a link to a receipt you can download. Refunds are shown next to the payment they apply to. Choose Show earlier payments to go further back.

If you pay for the Family plan: Log in and go to Account → Family subscription. You can share Peak Premium with up to three people. Invite them by email, or choose Copy link to get a one-time invitation link you can send however you like. From the same page you can resend or revoke invitations and remove members. If you remove someone, their place can be filled again after 24 hours. Your billing and personal details aren't shared with the people you invite.

If someone shared their Family plan with you: Accept the invitation by logging in with the email address it was sent to. If they used an invitation link, any address works. To leave, go to Account → Account details and choose Leave under Family.

Want to switch to Family? If you have an individual Premium subscription, go to Subscription overview → Change your plan. You'll only pay the prorated difference.

To gift someone a Peak Premium subscription, go to the Give Peak Premium page, which is also linked in the footer and on your account page. A gift is 12 months of Peak Premium for one person. You pay once, and the subscription expires automatically at the end of the period.

You can send the gift:

• By email: enter their address and the day it should arrive, with an optional message.
• As a link: we give you a link to share however you like. Whoever opens it can claim it.

The subscription starts on the day they claim it. Unclaimed gifts stay valid for 12 months, and we'll remind you if one hasn't been claimed after a month. You can see each gift's status, and resend emailed gifts, under Share The Peak on Account details. Gifts can't be claimed by someone who already has Peak Premium.