I stopped receiving a newsletter I'm signed up for. How do I fix it?
There are a few common reasons:
- It's in your spam or promotions folder. Search for emails from The Peak or from newsletter.readthepeak.com, then mark the latest one as not spam or move it to your main inbox.
- You're unsubscribed from that newsletter. Log in and go to Account → Email and settings. You'll see each newsletter and whether you're subscribed, and you can subscribe again there.
- It's going to a different address. If you have more than one email address, check the one you originally signed up with. Account details will also tell you if your newsletters go to a different address from the one you log in with.
- You reported one of our emails as spam. This sometimes happens by accident. We're then legally required to stop emailing you. To start again, email
[email protected] from the address you want back, with this message: "I wish to resume receiving emails from The Peak (https://www.readthepeak.com/) to my email address (YOUR EMAIL ADDRESS)." The request has to come from your own inbox, so we can't send it for you.
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